Please read these terms carefully before using madu62 services
Age and residency requirements for Indonesian players
Creating and verifying your madu62 account
Payment methods and processing times
Bonus terms and wagering requirements
Welcome to madu62, an online gaming platform operated for Indonesian players. These Terms and Conditions constitute a legally binding agreement between you (the "Player," "User," or "you") and madu62 (the "Company," "Platform," "we," "us," or "our"). By accessing our website at https://madu62.cam, creating an account, or using any of our gaming services including sports betting, live casino, togel (Indonesia's traditional numbers lottery), slots, or other gaming products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.
If you do not agree with any provision of these Terms and Conditions, you must immediately discontinue use of the madu62 platform and refrain from creating an account. These terms apply to all users accessing the platform from Indonesia or any jurisdiction where our services are legally accessible. madu62 reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of the platform following any changes constitutes acceptance of the modified terms.
For the purposes of these Terms and Conditions, the following definitions apply:
To register for and use madu62 services, you must meet all of the following eligibility criteria:
All Players must verify their age and identity by uploading a valid KTP (Indonesian ID card) before processing their first withdrawal. Accounts found to belong to individuals under 21 years of age will be immediately and permanently closed, and all funds will be forfeited without refund.
To create an account on madu62, you must complete the registration form by providing accurate personal information including your full legal name, date of birth, Indonesian phone number, email address, and residential address. You will create a unique username and secure password for your Account. Upon successful registration, you will receive a confirmation via email or SMS to verify your contact details.
You are solely responsible for maintaining the confidentiality of your Account credentials including username and password. You must not share your login information with any third party. You agree to notify madu62 immediately if you become aware of any unauthorized access to or use of your Account. madu62 will not be held liable for any loss or damage arising from your failure to protect your Account credentials. You are responsible for all activities conducted through your Account, whether authorized by you or not.
madu62 implements a comprehensive Know Your Customer (KYC) verification process to prevent fraud, money laundering, and underage gambling. Before processing your first withdrawal, you must submit clear, legible copies of your KTP (Indonesian ID card) and proof of address such as a recent utility bill or bank statement. madu62 reserves the right to request additional documentation at any time to verify your identity, age, payment method ownership, or source of funds. Failure to provide requested documents within a reasonable timeframe may result in Account suspension or closure.
madu62 supports deposits via the following Indonesian payment methods: major banks including Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and Bank Permata; and e-wallets including OVO, DANA, GoPay, ShopeePay, and LinkAja. The minimum deposit amount is Rp 50.000 unless otherwise specified in promotional terms. Maximum deposit limits vary by payment method and Player VIP tier.
Bank transfers and e-wallet deposits are typically processed instantly and credited to your Account balance within minutes. In rare cases, deposits may take up to 30 minutes to appear due to banking system delays. If your deposit does not appear within this timeframe, contact customer support with your transaction reference number. madu62 does not charge fees for deposits, but your bank or e-wallet provider may impose their own transaction fees.
All deposits must be made from a payment method (bank account or e-wallet) registered in your own legal name. Third-party deposits are strictly prohibited. madu62 reserves the right to reject deposits from payment sources that do not match the name on your Account and to return such funds to the originating account.
To request a withdrawal, navigate to the Withdrawals section of your Account dashboard, select your preferred withdrawal method, enter the amount, and submit your request. The minimum withdrawal amount is Rp 100.000. Withdrawals can only be processed to Indonesian bank accounts or e-wallets registered in your legal name matching your verified Account details.
Withdrawal requests are typically processed within 2-6 hours during Indonesian banking hours (Monday-Friday, 09:00-17:00 WIB). Withdrawals requested outside banking hours or on weekends will be processed on the next business day. First-time withdrawals may take longer due to KYC verification requirements. VIP Players benefit from priority withdrawal processing with faster approval times.
Before requesting a withdrawal, you must complete any applicable wagering requirements on bonuses credited to your Account. You must have placed bets totaling at least 100% of your most recent deposit amount before that deposit becomes eligible for withdrawal (turnover requirement). This anti-money laundering measure ensures madu62 is not used as a payment transfer service. madu62 reserves the right to cancel or reverse withdrawals if we detect fraudulent activity, bonus abuse, or violation of these Terms and Conditions.
madu62 offers various bonuses and promotions including welcome bonuses, deposit bonuses, cashback, free bets, and loyalty rewards. Each bonus is subject to specific terms and conditions which will be clearly stated at the time the bonus is offered. By accepting a bonus, you agree to comply with all applicable bonus terms including wagering requirements, game restrictions, maximum bet limits, and validity periods.
Most bonuses require you to wager the bonus amount a specified number of times before any associated winnings can be withdrawn. For example, a bonus with a 30x wagering requirement on Rp 100.000 bonus funds requires total bets of Rp 3.000.000 before withdrawal is permitted. Different game types contribute different percentages toward wagering requirements: slots typically contribute 100%, while table games such as blackjack, baccarat, and roulette may contribute 10-20%. Specific contribution rates are listed in each bonus's detailed terms.
madu62 strictly prohibits bonus abuse including but not limited to: creating multiple accounts to claim bonuses multiple times, colluding with other players, using betting strategies solely to meet wagering requirements with minimal risk, or any other activity deemed by madu62 to be an attempt to take unfair advantage of promotional offers. Players found engaging in bonus abuse will have their accounts closed, bonuses and associated winnings forfeited, and may be permanently banned from the platform.
All sports bets are subject to the official result declared by the governing sports body. In the event of postponement, cancellation, or abandonment of a sporting event, bets will be settled according to madu62's sports betting rules published on the platform. For football betting including bandar bola (comprehensive football betting), mix parlay (accumulator bets), and voor (Asian handicap), specific settlement rules apply as detailed in our sports betting terms.
All casino games including live dealer games, slots, and table games use certified Random Number Generator (RNG) technology or live dealer equipment to ensure fair and unpredictable outcomes. Game results are final and binding. madu62 does not have the ability to influence individual game outcomes. In the event of a technical malfunction or error, the affected game round will be voided and stakes returned.
madu62 reserves the right to impose maximum payout limits on certain bet types, games, or jackpot prizes. Specific limits will be disclosed in the relevant game rules or promotional terms. For togel games, maximum payout limits apply per draw and per bet type as specified in the game rules.
madu62 is committed to promoting responsible gaming and preventing problem gambling among Indonesian players. We provide various tools to help you maintain control over your gaming activities including deposit limits, loss limits, session time limits, self-exclusion options, and reality-check reminders. These tools can be activated through your Account settings. If you believe you are developing a gambling problem, we strongly encourage you to utilize our self-exclusion feature and contact our support team for assistance. For more information, please review our complete Responsible Gaming Policy.
madu62 reserves the right to suspend, restrict, or permanently close your Account at our sole discretion if we determine that you have violated these Terms and Conditions, engaged in fraudulent activity, abused bonuses, created multiple accounts, provided false information during registration, or participated in any activity that we deem harmful to the platform or other players. In such cases, any remaining balance may be forfeited, and you will be prohibited from creating future accounts. You may voluntarily close your Account at any time by contacting customer support, provided you have no outstanding wagering requirements or pending disputes.
madu62 provides gaming services on an "as is" basis. While we strive to maintain continuous platform availability, we do not guarantee uninterrupted access and will not be held liable for service interruptions caused by technical issues, maintenance, or circumstances beyond our control. madu62 is not responsible for losses arising from player errors, misunderstanding of rules, internet connectivity issues, or problems with third-party payment providers. Our total liability to you for any claims arising from your use of the platform shall not exceed the amount of deposits you made in the 30 days prior to the claim.
All content on the madu62 platform including logos, graphics, text, software, and game displays is the property of madu62 or our licensed providers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the platform without our express written permission. The madu62 name and logo are trademarks and may not be used without authorization.
madu62 collects and processes your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, storage, and use of your data as described in our Privacy Policy. We implement industry-standard security measures to protect your information but cannot guarantee absolute security against all potential threats.
These Terms and Conditions are governed by and construed in accordance with international gaming regulations and the laws applicable to online gaming operations serving the Indonesian market. Any disputes arising from your use of madu62 services shall be resolved through good-faith negotiation. If resolution cannot be achieved through direct communication, disputes may be submitted to binding arbitration in accordance with applicable arbitration rules. You agree to waive any right to participate in class-action proceedings against madu62.
If you have questions about these Terms and Conditions or require clarification on any provision, please contact our customer support team:
By creating an account and using madu62 services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. You confirm that you are at least 21 years of age, a resident of Indonesia, and legally permitted to participate in online gaming activities. You accept full responsibility for your gaming activities and agree to gamble responsibly.
Explore our other policy pages and frequently asked questions